PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.
The website www.jennmitchell.com (“Website”) is owned and operated by Jenn Mitchell (“Company,” “we,” “us,” or “our”). The term “you” refers to any user, visitor, or viewer of this Website.
We are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, process, and share your personal information. By accessing or using this Website, you consent to this Privacy Policy, whether or not you have read it. If you do not agree with this policy, please do not use this Website.
1. Consent
By using our Website or submitting personal information to us, you affirm that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your information as outlined herein.
This Privacy Policy applies to all information collected through our Website, products, services, digital courses, contact forms, email marketing, and any communication methods including social media, email, or other digital platforms.
2. Information We Collect
We may collect both personally identifiable information and non-identifiable data from you, either directly or automatically, including but not limited to:
Name
Email address
Phone number
Billing and shipping address
Payment details (via third-party processors)
IP address
Browser type
Device information
Usage data
Marketing preferences
Any other personal information voluntarily provided
You may provide this information when you register for a course, make a purchase, submit a form, download a resource, sign up for the newsletter, or otherwise interact with us online.
All personal information is voluntarily submitted. If you choose not to provide it, you may be unable to access certain services or products.
3. How We Use Your Information
We use your personal information for the following purposes:
To fulfill purchases and deliver digital products or services
To communicate with you regarding your order, questions, or support requests
To send marketing emails and promotional content (with your consent)
To customize your experience on our Website
To maintain records for legal, contractual, or accounting obligations
To analyze Website traffic and performance
To prevent fraud or unauthorized access
To comply with legal requirements
By providing your personal information, you consent to this use.
4. Email Marketing and Newsletters
When you opt in to our email list, you may receive messages including promotions, updates, and educational content related to our business and offerings. We use Kartra, a third-party email marketing and course delivery platform, to store and manage subscriber information.
You may unsubscribe at any time using the link in our emails or by contacting hello@jennmitchell.com. Your email address will be removed from our mailing list promptly upon request.
5. Cookies and Tracking Technologies
Our Website may use cookies, pixels, and similar tracking technologies to enhance your experience, remember your preferences, and collect statistical information.
Cookies may collect non-identifiable information such as IP address, browser type, time zone, and browsing behavior.
You may disable cookies through your browser settings at any time. Please note that doing so may affect how certain features of the Website function. Our Website does not currently use a cookie consent banner and does not respond to Do Not Track signals.
6. Third-Party Data Sharing
We do not sell or rent your personal data. However, we may share it with trusted third-party service providers solely for operational purposes. These may include:
Kartra (email marketing, course delivery, CRM)
Payment processors such as Stripe and PayPal
These providers may process your data on our behalf and are required to handle it in compliance with applicable data protection laws.
We do not authorize third parties to use your information for their own marketing or business purposes.
7. International Data Transfers
Our service providers (e.g., Kartra, Stripe, PayPal) are based in the United States or other countries outside the European Economic Area (EEA). As such, your personal data may be transferred and processed outside of your jurisdiction.
By submitting your data through our Website, you consent to its transfer and storage outside of your country of residence. We ensure that any data transferred internationally is protected using appropriate safeguards such as Standard Contractual Clauses in compliance with the GDPR.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
This includes:
As long as you remain a customer or subscriber
For legal or tax-related record-keeping (typically up to 6 years)
Until you withdraw consent or request deletion
You may request deletion of your data by contacting us at hello@jennmitchell.com
9. Data Security
We take reasonable and appropriate security measures to protect your personal information, including:
SSL encryption on our Website
Password-protected access to internal systems
Secure servers provided by third-party platforms
Despite our efforts, no data transmission over the internet is entirely secure. You acknowledge that you provide personal information at your own risk and agree to hold us harmless in the event of an unforeseen breach beyond our control.
10. Your Rights Under GDPR
If you are located in the EU or EEA, you have the following rights under the General Data Protection Regulation (GDPR):
Right to access the personal data we hold about you
Right to request correction or deletion of your data
Right to restrict or object to processing
Right to withdraw consent at any time
Right to data portability
Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact hello@jennmitchell.com.
11. Children’s Privacy (COPPA)
This Website and our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.
If you believe we have collected information from someone under the age of 18, please contact us at hello@jennmitchell.com.
12. Password Protection and Account Access
If you create an account to access digital content or courses, you are responsible for maintaining the confidentiality of your login credentials. You agree not to share your password or grant others access to your account.
We are not liable for any loss or damage resulting from unauthorized access due to your failure to protect your login information.
13. Data Breach Notification
In the event of a known or suspected data breach, we will notify affected users and relevant authorities as required by law and within the timelines required under GDPR or applicable regulations.
14. External Links and Third-Party Websites
Our Website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of these third parties. You are encouraged to review the privacy policies of any external sites you visit.
15. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective upon posting on this page. In the event of material changes, we may notify you by email or through a notice on our Website.
You are encouraged to review this Privacy Policy periodically to stay informed.
16. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:
Jenn Mitchell
Email: hello@jennmitchell.com
Website: www.jennmitchell.com
By using this Website, you agree to the terms of this Privacy Policy.